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🔴 Major Outage | 🟠Partial Outage | 🟢 Operational
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Securus Technologies offers a range of services including video visitation, phone products, messaging solutions, and eMessaging, allowing families to connect with incarcerated individuals.
Securus Video Connect is a web-based visual communication system that enables friends, family members, attorneys, and public officials to schedule and participate in video sessions with incarcerated individuals from any location with internet access.
Yes, Securus Technologies provides eMessaging services that allow users to share messages, photos, eCards, and even video clips with incarcerated individuals.
To set up a prepaid account with Securus, users can create an AdvanceConnect account online, which allows them to receive calls from incarcerated individuals immediately.
Yes, Securus Technologies offers a free mobile app that allows users to access video visitation and messaging services from their smartphones.
The benefits of using Securus Technologies include the ability to connect in real time, the convenience of scheduling visits around personal schedules, and the option to send supportive messages and photos to loved ones.
A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.
A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.
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